Desktop and System Management
Axia offer a support service across desktop and applications
with pre-agreed service levels. This reliable and responsive
service is delivered using a combination of the Inhouse Help
Desk and our Remote and Onsite support services.
This service enables our customers to resolve essential problems
quickly and cost effectively whilst also minimising the chance
of the same fault reoccurring.
Benefits
- managed cover via dedicated inhouse and onsite support
professionals
- Access to a qualified technical engineer within agreed
service level
- Effective 2 nd line escalation route for technical issues
- Increases productivity and allows staff to spend time on
core roles
|
