Network Management
Businesses are now strongly becoming more reliant upon their network infrastructure, both local and wide area. It is essential that the design, implementation and management of today's networks are of the highest quality.
Axia can help to reduce the likelihood of network downtime and also minimise the impact it has on your business if a failure was to occur
Based upon your businesses requirements we have the technical knowledge and expertise to design, implement and support your business communications.
Benefits
- Effective analyzing and monitoring of server & network performance
- Running infrastructure at maximum efficiency
- Low-cost support and maintenance
- Strategic business development planning
- Optimise productivity of IT resources
Reporting – Real
Time
Through a
dedicated Internet access to a client specific report site,
performance metrics of critical systems and network
infrastructure can be viewed 24X7, in real time.
The
following performance reports are available, and can be
presented as compared to established Service Level goals:
-
LAN switch bandwidth utilization by
port
-
LAN traffic errors by switch port
-
WAN or Internet communication
circuit availability/downtime/delay
-
Router availability/downtime
-
Communication circuit bandwidth utilization,
errors
-
Network Vulnerability Assessment Summary
-
Managed Security Reports
-
Server CPU, memory, and NIC
utilization and available disk space by partition
-
Router CPU, memory and interface
bandwidth utilization
-
Server availability/downtime
-
Web Server availability/response
times
Additional reports also available.
Failure
Notification/Response
Customer-designated contact's is notified of any alarms, failures,
errors, etc., and Axia's immediate attempt at remote remediation
of problem.
Administration
Remote
administration is performed on-demand by Axia's NOC operations
staff, upon telephone or e-mail request from designated customer
contact
Quality Assurance
Axia has
established and monitors key quality metrics that are designed to
ensure consistent, sustainable quality throughout the company. We
work with our clients to define the applicable performance
parameters, consistent with appropriate industry standards.
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